Who is responsible for the personal data we collect?
Gycklaren Magic Marketing AB, corporate ID 5563071553, Box 341, 301 08 Halmstad, Sweden is responsible for the personal information you provide us with through purchases and other contact with us and are responsible for the handling of these.
Where are your personal data stored?
We strive to treat your personal data as much as possible in the European Economic Area (EEA) and on our own IT systems, but they can also be transferred and processed in a non-EEA country (so-called "third country"). Such transfers are only made to recipient countries with adequate protection and in accordance with applicable legislation. If transfer is made to a partner for a service in the United States, this applies only to companies covered by the so-called "Privacy Shield", which is an agreement on the protection of personal data between the EU and the United States.
What kind of personal data do we collect?
We collect personal information that you send to us when you place a booking on our site, sign up for our newsletter or participate in any competitions and events. For example, the personal data you send to us may include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address data from public records and credit rating data from credit rating agencies, banks or credit institutions.
How do we use your personal information?
We may use your personal information for the following purposes:
- Process bookings
- Manage your payment
- Send confirmation emails
- Deliver the service you booked
- For contacts regarding any problems with your booking
- Manage complaints and warranty matters
- Correspondence regarding support questions and other information
- Maintain accurate and updated information
- Submitting offers in the form of newsletters, always with instructions on how to unsubscribe
- To publish the winners in the competitions we sponsor
- Questionnaires to improve our services and offers
- To prevents abuse or other inappropriate use of our website
We will keep your information as long as it is required to meet the above purpose or as long as we are required by law to do so. After that your personal information is deleted.
Which are your rights?
You are entitled to request information about the personal information we have about you at any time. If your information is incorrect, incomplete or irrelevant, you may want to have them corrected or deleted. We can not delete your data as there is a statutory requirement for storage, such as the laws regarding accounting, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You may at any time withdraw your consent to let us use the marketing information by unsubscribing from our newsletter. You can contact us by sending a letter, email or call. See contact details below.
Who can we share your personal information with?
In order to offer the above-mentioned services and our commitments to you as a customer, we will share your personal information with the company who supply hotel and restaurant services for our convention and with companies that are so-called Personal Data Assistants to us. Personal Data Assistants process the information on our behalf and according to our instructions and help us with IT services, payment services and marketing. This is only for purposes for which we have collected the information and only for companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.
We never forward, sell or exchange your personal data for marketing purposes to third parties.
How do we protect your personal information?
To ensure that your personal data sent to our site can not to be read by third parties, all such information is encrypted and sent via a secure connection.
What are cookies?
A cookie is a small text file that a website saves on the visitor's computer. Cookies are used on many websites to allow a visitor access to various features. The information in a cookie can also be used to track a user's browsing of websites using the same cookie.
Do I have to allow cookies?
If you want to book a service but you do not want any cookies to be saved on your computer when you close your browser, you can visit the page in private mode. This mode is called different things depending on your browser: "Incognito windows" (Chrome), "Private windows" (Firefox) or "InPrivate windows" (Microsoft Edge). All cookies set during the private-visit visit will be deleted from your computer when you close your browser.
Our other cookies do not store information to identify you.
We use Google Analytics and AdWords that also set cookies, this is to get a picture of how our visitors use the site. These cookies do not contain identifying information about who you are.
Our social media links for for example Facebook, Google+, Twitter and Instagram also set cookies. These cookies also do not contain identifying information about who you are.
Your customer information is registered with us because they are necessary for us to fulfill our agreement with our customer, for example regarding right of withdrawal, warranty, etc. Furthermore, we are obliged by law to save accounting records, including personal data for seven years.
You are able to find out what personal data we have registered for you and also to correct mistakes. Please contact our customer service.
We do not send any advertisements or marketing messages as text messages (SMS) and do not share your mobile phone number with others.
Your e-mail address is used to send order confirmation and other information related to your booking. We also send information, advertisements and offers in our email newsletter. You can unsubscribe from future newsletters by clicking on a unsubscribe link at the end of the newsletter.
Your contact information will not be shared with third parties beyond what has been stated above.
Entity responsibel for personal data collected:
Gycklaren Magic Marketing AB
Corporate ID: 556307-1553
301 08 Halmstad